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  • What services does The Dock Shop on Hwy 11 provide?
    We specialize in the design, construction, installation, and removal of docks, as well as offering a wide range of dock accessories and waterfront solutions. From pole docks to floating docks to tower docks and lift systems, we provide tailored solutions for residential and commercial waterfront properties.
  • Where are you located, and what areas do you serve?
    We are located on the Southbound exit off of Canal Rd. in Washago. We serve waterfront properties throughout Muskoka, Simcoe and surrounding areas.
  • Can I visit your showroom?
    Yes! We invite you to visit our showroom to see our docks, products and accessories firsthand. Our knowledgeable team is happy to help you choose the right options for your property.
  • What type of docks do you offer?
    We offer a range of docks, including Pro Series aluminum pole docks, tower docks, and floating docks. Each type is highly customizable to suit various waterfront needs, whether residential or commercial.
  • How do I choose the right dock for my property?
    Choosing the right dock depends on factors like water depth, shoreline conditions, and your intended use. Our team will guide you through the process to ensure the dock you select meets your unique needs.
  • Are your docks customizable?
    Yes! We specialize in creating custom dock solutions. You can choose from various sizes, layouts, decking materials, and accessories to tailor your dock to your exact specifications.
  • Do you provide installation and removal services?
    Absolutely! We offer professional dock installation and seasonal removal services to make owning a dock as convenient as possible.
  • What is a Tower Dock?
    A Tower Dock is a fixed dock structure that extends from the shoreline, attached at a fixed hinge point. During the winter, the decking panels are removed, and cables are used to winch the dock out of the water for safe storage.
  • What type of lift systems do you carry?
    We offer a variety of lift systems, including hydraulic lifts, cable lifts, floating lifts, and specialized options for personal watercraft, seaplanes, and kayaks/paddleboards.
  • What is the weight capacity of your boat lifts?
    Our boat lifts are available in various weight capacities, ranging from 1,500 lbs to over 30,000 lbs.
  • Do you offer accessories for lift systems?
    Yes, we provide a wide range of lift accessories, including remote controls, solar panels, protective covers, and guide-ons to make operating and maintaining your lift easier.
  • What dock accessories do you offer?
    We offer ladders, bumpers, cleats, lights, storage boxes, and more. Our accessories are designed to enhance the functionality, safety, and convenience of your dock.
  • Can I add accessories to my existing dock?
    Yes, many of our accessories can be retrofitted to existing docks. Contact us to discuss your options.
  • Are your dock lights solar powered?
    We offer both solar-powered and wired lighting options to suit your preferences and property setup.
  • Are the DIY dock kits easy to assemble?
    Yes! The kits are designed for easy assembly, requiring only basic tools like a drill, hammer, and saw. Even those with minimal experience can successfully build a sturdy, high-quality dock.
  • What comes in a DIY floating dock kit?
    Our DIY floating dock kits include all the necessary hardware, flotation devices, and detailed instructions. You’ll need to purchase lumber separately based on the provided material list.
  • Do you provide support if I have trouble assembling the kit?
    Absolutely! Our team is available to answer any questions and provide guidance throughout the assembly process.
  • How long does it take to install a new dock?
    The installation time for a new dock depends on its size, complexity, and materials. However, our experienced team completes the majority of the assembly prior to delivery, so the on-site installation is often completed in just one day.
  • What materials are commonly used for building docks?
    We use a variety of high-quality materials, including pressure-treated wood (PT wood), cedar, Douglas fir, aluminum, and composite materials. Each is selected based on the dock's design, function, and your preferences.
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